Old Pueblo Vapor LLC Policies, Terms and Conditions
By entering Old Pueblo Vapor LLC’s website, you are also agreeing by verification you are of 18 years of age or older; 19 years of age or older in Alaska, Alabama, New Jersey, New York, and Utah; and 21 years of age or old in Massachusetts and California due to material and content pertaining to electronic cigarettes and accessories which are deemed age restricted by the Federal Drug Administration in congruence with State law(s). If you are not 18 years or older you are prohibited from viewing and/or ordering any products from our website.
“WARNING: This product contains Nicotine. Nicotine is an addictive chemical.”
In order to continue processing orders, Mastercards additional requirements for electronic cigarette e-commerce must be met. These changes will affect everyone, Mastercard users or otherwise, so please read carefully through all Policies, Terms, and Conditions especially those indicated in red.
Age Verification Process
- You must be 18 years or older and ID verification is federally mandated in all states.
- Alaska, Alabama, New Jersey, New York, and Utah you must be 19 years or older.
- California and Massachusetts residents must be 21 years of age. California also requires an order conformation phone call to be placed to the customer after 5:00pm.
- Bluecheck is a secure age verification service designed specifically for the vaping industry.
- At checkout you will be prompted to submit identification information in which you will receive a conformation code via email or phone call. If you’re under 27 years of age a secondary step is required.
- Please make sure your contact information is current and address matches your Government issued ID precisely. If inconsistencies are present or automatic verification fails, you will be prompted to complete the secondary step of verification.
- Old Pueblo Vapor does not have access to any of your personal information submitted for Age Verification and therefore cannot provide you with reasons for denial or additional information required.
- ALL issues due to age verification must be addressed with Bluecheck before an order is processed and fulfilled. Please contact [email protected] with any issues regarding Age Verification.
- We deeply apologize for any delays or inconveniences caused, however we do not have the ability to lawfully intervene in any way, apart from guiding you through the online process.
- ADULT SIGNATURE (21 and over) IS REQUIRED UPON DELIVERY!
- Orders are sent via USPS, and are subject to United State Postal Service rules and regulations, including adult age for signature being 21 or older. If there is not a person 21 years of age or older with a valid ID to provide a signature, your package cannot be left.
- Special conditions and discounts available for APO. Please contact OPV via phone 520.881.0169, Facebook, or at [email protected]
- Orders placed are subject to a 2-business day processing time. Weekends or Holidays could extend processing and/or shipping time. Tracking information will be sent from USPS via email.
- Shipping is now $12 for all orders
- Orders totaling over $129.99 qualify for FREE SHIPPING if chosen at checkout
- States we can no longer ship to:
- Accepted methods of payment include: Mastercard, Visa, Discover, and American Express
- Old Pueblo Vapor does not accept payment in form of check, money order, COD, bank transfer or Paypal
- Your credit card will be authorized for the total purchase amount at the time an order is placed.
- Additional Billing Terms found in Old Pueblo Vapor LLC official “Terms and Conditions” link at the bottom of this page.
Product Changes as of August 8th, 2016
- .15% (1.5mg) Nicotine NOW AVAILABLE!
- Free products, including E-Liquid, are PROHIBITED
- Extra Flavor, 2.4mg nicotine, and 3.0mg nicotine no longer available
- New Menthol Options:
– Menthol Additive Product, comes in a 15ml bottle for $8.99, which you can individually add to any flavor to your personal taste.
– Light Menthol (LM) Menu: Applelicious LM, Desert Sunrise LM, Gromberry LM, Honeydew Strawpeary LM, Svedish Strawberry LM
- New and improved bottles
- 120ml Bottles $49.99
Refunds and Returns
Once product is delivered, replacement or corrective bottles cannot be issued without completing the refund process.
1. Contact us via email [email protected] or phone
2. Next reorder said item(s) from your account https://www.oldpueblovapor.com/shop/
3. A refund will then be issued for the defective e-liquid
4. Replacement order will be shipped
5. Defective merchandise is not intended for use and should be destroyed